Confidentiality Guidelines

1. Overview

SignalPulseOrbit ("us," "our," or "we") is dedicated to preserving your privacy. This document outlines our practices pertaining to the gathering, usage, exposure, and protection of your data when you access our website signalpulseorbit.sbs or utilize our yacht rental offerings.

Your decision to utilize our offerings signifies your agreement with the data handling methods detailed in this document. Our policy abides by pertinent privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other Canadian privacy laws.

2. Data Collection

2.1 Personal Data

Personal details are gathered from you willingly when you engage in activities such as:

• Scheduling a yacht rental
• Reaching out to us via our site or phone
• Signing up for our newsletter
• Completing forms on our site
• Taking part in research or offers

Such details could include:

• Your name, contact details such as email, phone number, and residence
• Transaction details (safely processed via external providers)
• Preferences and specifications for rental
• Alternative contact information
• Any food intolerance or medical info (if shared by you)

2.2 Information Gathered Automatically

We automatically collect specific device and browsing details when you visit our site:

• IP address and geolocation data
• Type and version of the web browser
• Visited pages and duration of site visit
• Source websites
• Technical specifications of the device (model, screen resolution, etc.)

2.3 Tracking Technologies and Cookies

Our website employs cookies and similar technologies to enhance your user experience. These functions allow us to:

• Store user preferences
• Evaluate and optimize website performance and usage
• Deliver content personalized to you
• Advance our offerings

Management of cookie settings is possible through your internet browser or our site's cookie consent tool.

3. Utilization of Collected Data

The data we collect serves various purposes:

• Provision of Services: To fulfill yacht rental bookings, manage reservations, and converse with you about your bookings
• Support for Clients: To attend to your inquiries and provide help as needed
• Payment Management: To handle transactions and oversee billing
• Protection and Safety: To maintain the security of our operations and preempt fraudulent activities
• Promotional Communication: To send you offers and news, provided you consent
• Website Enhancement: To review user interaction patterns and ameliorate our site's functions
• Adherence to Laws: To comply with governing laws and obligations

4. Disclosure and Sharing of Information

Your personal data is not for sale, trade, or lease to outside parties. We may disclose your data in these scenarios:

4.1 Collaborating Service Providers

We might share details with vetted external providers that aid us in various services such as: processing payments; website hosting and maintenance; email campaigns; analytics and performance improvement; customer assistance.

4.2 In Accordance with Legal Obligations

We may release your data as mandated by law or in response to legal procedures, judicial commands, crises, or when investigating suspected deceitful or illegal activity.

4.3 Commercial Changes

In case of mergers, acquisitions, or asset sales, your information could be part of the transferred assets.

5. Security of Data

Appropriate technological and procedural measures are in place to guard your personal data against unauthorized access, alteration, exposure, or destruction. These precautions include encryption, protected servers, access management, frequent evaluations, and training for our staff.

Although we strive for the secured transmission and storage of your data, no method is infallible. Complete security cannot be guaranteed.

6. Storage Duration of Data

We retain your personal data only for the necessary period to realize the objectives it was collected for, or as required by legal standards. Average retention periods are:

• Rental bookings: 7 years for tax and legal reasons
• Promotional communication: until you withdraw consent or request deletion
• User engagement data: 26 months
• Client support interaction: 3 years since the last communication

7. Rights and Preferences of Users

Your rights include requesting access to, correction of, deletion of (under legal conditions), portability of your data, opting out of marketing communications, and controlling cookies. To exercise these rights, reach out to us using the provided contact details.

8. Links to Third-Party Services

8.1 Web Analysis by Google

To analyze user engagement, we use Google Analytics. You have the option to opt-out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Integration

Links to social platforms on our site are governed by their respective privacy guidelines.

8.3 Payment Handling

Purchases are secured and handled by external processors conforming to PCI DSS standards.

9. Cross-Border Data Flow

We may transfer and process your details in countries different from Monaco. When doing so, we uphold adequate safeguards as prescribed by applicable privacy laws.

10. Concerning Children's Data

Our offerings do not target individuals below the age of 13, and we do not consciously gather their information. Should you believe that we have inadvertently received such data, please contact us promptly.

11. Privacy Policy Updates

We may alter this Privacy Policy to better represent our data management practices or legal modifications. Such changes will be made known through our website, communication with registered users, or notices posted online. Continued use following the implementation date will imply your consent to the updates.

12. Getting in Touch

Should you have queries regarding this Privacy Policy or our handling of data, please get in touch:

13. Adhering to Google's Advertising User Consent Policy

We observe the consent policy for users of Google's advertisement services. You can modify your consent and tracking preferences at any time through our cookie settings.